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Last Updated: April 2026

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At inTENNtional, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and retain your personal information when you visit our website, purchase our digital products, or subscribe to our mailing list.

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Information We Collect

When you use inTENNtional, we may collect the following types of personal information:

Through Purchases and Services:
- Your full name
- Email address
- Information you provide in intake forms or questionnaires for personalized devotionals (including details about your spiritual goals, life circumstances, and prayer requests)
- Payment information (processed securely through third-party providers; we do not store full credit card numbers)
- Postal code/Zip Code or general location information
 

Through Website Interaction:
- Information collected automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages
- Cookies and similar tracking technologies (see Cookies section below)

 

Through Communications:
- Any messages, feedback, or inquiries you send us via email or contact forms

How We Use Your Information

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Your information is used for the following purposes:

- Creating and delivering personalized devotionals tailored to your specific spiritual needs and circumstances
- Sending you your purchased devotional content via email
- Delivering guided devotionals and course materials
- Communicating with you about your orders, including delivery confirmations and updates
- Sending weekly mailing list emails and promotional emails (if you've opted in)
- Improving our website functionality, user experience, and services
- Responding to your questions, comments, or support requests
- Analyzing website usage patterns to better serve our community
- Complying with legal obligations

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We do not sell, trade, rent, or share your personal information with third parties for marketing purposes. Your information is used solely by inTENNtional to serve you better.

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Third-Party Service Providers

We use the following trusted third-party services to operate our business. These providers have access to your information only to the extent necessary to provide these services:

- Wix (website hosting and platform)
- PayPal (payment processing)
- Google Analytics (website analytics and usage tracking)
- Gmail (email delivery and communications)

These service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to inTENNtional.
 

Data Retention

We retain your personal information indefinitely to enable you to return for future devotionals and to maintain our relationship with you. This allows us to:
- Serve you if you purchase additional devotionals in the future
- Maintain your mailing list preferences
- Keep a record of your spiritual journey with us
 

If you wish to have your information deleted or updated, please contact us at info.intenntional@gmail.com with "Data Request" in the subject line. We will process deletion requests within 30 days.
 

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including Google Analytics, to:
- Remember your preferences and login information
- Understand how you use our website
- Improve website performance and user experience
- Track which pages are most valuable to visitors
 

You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption on all pages where personal information is submitted
- Secure payment processing through PayPal
- Password-protected databases for storing customer information
- Limited access to customer data (only authorized personnel)
 

However, no system is completely secure. While we strive to protect your information, we cannot guarantee absolute security. Any transmission of data is at your own risk.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

- Right of Access: You can request a copy of the information we hold about you
- Right to Correction: You can request that we correct any inaccurate information
- Right to Deletion: You can request that we delete your information (subject to legal obligations to retain certain data)
- Right to Opt-Out: You can unsubscribe from mailing list emails at any time using the unsubscribe link in our emails
- Right to Data Portability: You can request your information in a portable format

To exercise any of these rights, contact us at info.intenntional@gmail.com with your request.
 

International Data Transfers

Since inTENNtional serves customers worldwide, your information may be transferred to, stored in, and processed in Canada and other countries where we operate. By using our services, you consent to such transfers. We ensure that any international transfers comply with applicable privacy laws.
 

Email Communications
 

Mailing List Communications:
When you subscribe to our mailing list, you'll receive weekly emails with content, offerings, and updates from inTENNtional. You may also receive additional promotional emails about new products or special offers. You can unsubscribe from all emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us at info.intenntional@gmail.com.
 

Transactional Emails:
We will also send you transactional emails related to your orders, including order confirmations, delivery updates, and customer service responses. These are necessary to fulfill your purchase and cannot be unsubscribed from, though you can update your communication preferences by contacting us.
 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.

 

Contact Us

If you have questions about this Privacy Policy, concerns about how we handle your information, or wish to exercise your privacy rights, please contact us:

Email: info.intenntional@gmail.com  
Business: inTENNtional (by Tenn-Lai)
 

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